Royal Infirmary of Edinburgh
The Royal Infirmary of Edinburgh's Renal Social Work department can be reached at +441312422438 for various services. Common reasons for calling include scheduling appointments, making general enquiries about hospital services, and obtaining information about the maternity and labour ward. Callers should be prepared to specify the department to avoid unnecessary transfers. Typical wait times can vary, especially during peak hours, but calling during off-peak times may reduce delays. The hospital's main switchboard handles most calls and routes them to the appropriate department, ensuring that callers reach the right contact for their needs.
Updated 15 Dec 2025
Expected outcomes
- Check hospital services
- Get department directions
- Schedule appointments
- Reschedule appointments
- Cancel appointments
- Inquire about maternity ward
- Request visiting hours
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient name
- Date of birth
- NHS number
- Appointment details
- Department name
- Reason for call
Known issues
Callers to the Royal Infirmary of Edinburgh may occasionally experience long wait times, particularly during peak hours or when there are staff shortages. To mitigate this, it is recommended to call during off-peak times or consider alternative contact methods if available. Another common issue is being transferred multiple times before reaching the correct department. To avoid this, clearly state the specific department and reason for your call at the beginning. These steps can help reduce frustration and ensure a smoother calling experience.
